We offer a clear, simple shipping fee structure featuring a single fee based on service level, including DITTO™ Scheduled Orders. Plus, Registered Customers and Preferred Customers receive free Ground shipping on orders of $150 or more!

Lead time promise
Lead time promise is the total time from order placement to door delivery. Amway™ offers several shipping preferences to best meet each customer’s need for speed, convenience, flexibility and tracking.

The “magic math” that helps us calculate delivery dates is dependent on cut-off times. For example, an order placed before 3 p.m. ET will take a true five business days. However, orders placed after 3 p.m. ET will calculate the next business day and appear to take six business days.

The following options are available for the U.S. only.
 

^*DITTO Scheduled Orders default to DITTO Ground and cannot be upgraded.

^†U.S. order minimum before taxes and fees: $150. Alaska and Hawaii order minimum: $299. Puerto Rico, Guam, U.S. Virgin Islands and the Pacific Rim Islands order minimum: $699.

^‡Delivery outside the contiguous U.S. includes Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands and the Pacific Rim Islands.

^†If an order qualifies for free Ground shipping, the registered customer will be awarded free shipping. Tax on delivery and surcharges will still be applied (if the order contains impacted products).

Additional weight fee^**
A fee of $1.50 will be added automatically for products that weigh 6-10 lbs. For products that weigh over 10 lbs., a fee of $10 will be added automatically. Each surcharge is a per-unit cost.

State of New York delivery signature requirements and fees^**
New York law requires an adult (age 18+) signature and proof of age upon delivery of certain dietary supplements making “weight loss” or “muscle building” claims. An additional fee covers handling costs and will be shown in the cart at checkout.

If no one over 18 is available to sign at delivery, FedEx®^§  will reattempt delivery two times. If the driver cannot obtain a signature on any attempt, FedEx will hold the package for pickup at a local FedEx location for up to 10 calendar days. Recipients picking up a package at a FedEx location must show valid proof of identification (e.g., a valid driver’s license, passport or U.S. Military ID) and sign for the package.

If the order isn’t picked up at the local FedEx location within 10 calendar days, it will be returned and Amway will process refunds for the product price. Shipping fees and surcharges will not be refunded. 

We are unable to deliver impacted products to P.O. Boxes in the state of New York.

Agriculture products fee^**
Shipping surcharges include $100 on 30-gallon barrels and $650 on 275-gallon totes. Additional items are subject to standard shipping charges. These surcharges will still apply to orders that qualify for free Ground shipping. 

Products are shipped by truck; allow two to six weeks for delivery. Not available to all offshore locations, including Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands and the Pacific Rim Islands.

For truck-shipped items, you may be asked to receive the merchandise at the rear of the truck, at which point the carrier’s delivery obligation is complete. It may be necessary for you to assist or move merchandise from the back of the truck into your home or office. A request for inside delivery is an extra cost service payable by you. A daytime telephone number is required so the carrier can schedule your delivery appointment and confirm arrangements with you.

^§FedEx is a registered trademark of Federal Express Corporation.

We offer a clear, simple shipping fee structure featuring a single fee based on service level, including DITTO™ Scheduled Orders. Plus, Registered Customers and Preferred Customers receive free Ground shipping on orders of CA$200 or more!

Lead time promise
Lead time promise is the total time from order placement to door delivery. Amway™ offers several shipping preferences to best meet each customer’s need for speed, convenience, flexibility and tracking.

The “magic math” that helps us calculate delivery dates is dependent on cut-off times. For example, an order placed before 3 p.m. ET will take a true seven business days. However, orders placed after 3 p.m. ET will calculate the next business day and appear to take eight business days.

Note: Delivery charges are subject to change without notice. Sales tax will be applied to delivery charges according to federal and provincial sales tax laws.

^*Ground shipping available in all Canadian provinces and territories. Delivery within seven business days unless otherwise specified. Not available for truck shipments. Shipments to remote areas: An area is deemed to be remote if deliveries cannot be made by ground year-round. Contact Customer Service to determine if an area is deemed remote. All orders for remote areas will be assessed with a delivery fee of CA$37. There is no free shipping into remote areas. We reserve the right to refuse to ship by ground if the costs are expensive and prohibitive.

^†Canada order minimum before taxes and fees.

^*†If an order qualifies for free Ground shipping, the registered customer will be awarded free shipping. Tax on delivery and surcharges will still be applied (if the order contains impacted products).

Additional weight fee^**
A fee of CA$2 will be added automatically for products that weigh 6-10 lbs. For products that weigh over 10 lbs., a fee of CA$13 will be added automatically. Each surcharge is a per-unit cost.
 

Amway™ offers several shipping preferences to best meet each customer’s need for speed, convenience and flexibility.
 

Lead time promise
Lead time promise is the total time from order placement (date and time) to home delivery or pick up at the Dominican Republic Service Center or Express Parcel Services (EPS) locations.

^*Tax on the Transfer of Industrialized Goods and Services (ITBIS) not included.

^*†If an order qualifies for free Ground shipping, the registered customer will be awarded free shipping. Tax on delivery and surcharges will still be applied (if the order contains impacted products).

Explanation of signature requirements

Delivery

• Recipient’s signature and date on the copy of the Order Pack List is required at the delivery address.
• If recipient is not available to sign at the delivery address, the home delivery service provider will reattempt a second time. If the driver cannot obtain a signature on any attempt or cannot locate the address, the service provider will return the order to the Dominican Republic Service Center. It will be held for 20 days before a return is processed.

Service Center Pick Up

• Recipient’s signature and date on the copy of the Order Pack List is required at the Service Center.
• Third persons must provide written authorization for pick up on behalf of the ordering customer, including copies of both IDs.
• If the order isn’t picked up within 20 days, Amway has the right to process a return and refund the ordering customer for the product price. The pick up fee won’t be refunded.
• 30 days after the order date, the Transfer of Industrialized Goods and Services (ITBIS) won’t be refunded.

EPS Location Pick Up

• Recipient’s signature and date on the EPS internal receipt is required at the EPS Location.
• If the order isn’t picked up within 20 days, EPS will return the order to the Dominican Republic Service Center. Once received, Amway has the right to process a return and refund the ordering customer for the product price. Pick up fee won’t be refunded.
• 30 days after the order date, the ITBIS will not be refunded.

Note: Ground shipping lead times may vary during the end of the month and holidays. For all pick-up orders, IBOs will receive a confirmation email notifying the order’s availability.