Orders with Back Orders, Advanced Orders, or Return requests will be clearly indicated.

Order Status options include:

• Placed: The order has been placed but not yet shipped. Changes to the order may be possible by selecting the View/Modify Order Detail option.
• Pending: The order is pending further action. Select "View/Modify Order Details" to update necessary information to complete the order.
• Processing: The order is being packaged for shipment. No changes can be made.
• Shipped: The order has shipped. No changes can be made.
• Cancelled: The order has been cancelled.

US and Canada Guest Order Status:
Use the Guest Order Search (US and Canada) to locate review your order status. The order status will be on the Order Details page along with order date, totals, and tracking details (once shipped).

Dominican Republic Guest Order Status:
Guest accounts will not be able to view Order History for previous orders. Please reference your order confirmation and shipping confirmation emails for details. You can view the order status by clicking on the link provided in the email(s) to view Tracking Numbers.