If a change is needed for email address or phone number:

1. Log in to the Amway website and click on the drop-down by your name > My Account > Personal Information.
2. Click Edit and make the change(s).
3. Click Save to save the change(s).

Please Note: If you do not share your personal information, then you will appear in the IBO’s Customer List as a "Confidential User."

You can update this setting by logging on to the Amway^TM website, visit here, and mark the box next to "Share personal information with my IBO."

Also, if you are a Preferred Customer, you may have a Taxpayer Identification Number (TIN). TIN is not editable.

Updating Name

Name Changes: For updates to your name, please contactCustomer.Service@amway.com for assistance. Please include your full name as it currently appears and your full updated name.

Updating Birth Date

To update your Date of Birth, email bcr@amway.com. Please include the date of birth as it currently appears in your account along with the updated information. This will be updated within five business days. NOTE: Birth Date is not a required field.